Frequently asked questions

The best POS for a UAE restaurant handles VAT invoices in English and Arabic, works offline, connects to delivery apps like Talabat, and covers stock, recipes and staff. DinePad does all of this in one system and is ready for UAE e-invoicing.

Yes. The Android and Windows apps keep billing, printing invoices and KOTs offline and sync automatically when the internet is back.

Tax invoices show your TRN, VAT per line and totals in English and Arabic, and refunds create credit notes. DinePad also creates PINT AE e-invoices for your Accredited Service Provider.

Yes. DinePad creates tax invoices and credit notes in the PINT AE (Peppol) format and can send them to your Accredited Service Provider. Check the Ministry of Finance for the dates that apply to your business.

Yes. Orders from these apps come into the same POS and kitchen queue as your own orders, once your app account details are connected.

Android phones, tablets and POS terminals, Windows PCs, any browser and iPad. 80 mm and 58 mm thermal printers over USB, Bluetooth or network, label printers, scales, barcode scanners and cash drawers.

Yes. Use one menu or one per branch, move stock between branches, share loyalty and see a consolidated report.

Yes. Recipes take ingredients out of stock on every sale, and reports show food cost, margins, wastage and stock value.

Yes. Staff can clock in on their own phone with fingerprint or face, limited to the restaurant's Wi-Fi or location, or use ZKTeco devices or a PIN on the till.

Most restaurants are billing the same day. Import your menu from Excel or a photo, pair your printers and start selling. We help you on WhatsApp.

Yes, every plan starts with a free trial and no card is needed.

Each business has its own database with daily backups. Staff only see what their role allows, and every sensitive action is recorded.